frequently asked questions

1) WHAT'S INCLUDED WITH THE PERSONAL DIFFUSER?

Each diffuser includes a USB cord and three of our all natural essential oil blends, Morningtime (Eucalyptus & Mint 5 mL), Daytime (Sage 5 mL), and Nighttime (Lavender & Ginger 5 mL).

2) HOW DO I USE THE PERSONAL DIFFUSER?

1) Add water to the line + 1-5 drops of essential oil.
2) Plug USB cord into a charging cube.
3) Insert USB cord into the diffuser.
4) Charge The Personal Diffuser for at least 30 mins. 
5) Press the power button once to turn the diffuser on, press it twice for the diffuser to operate every 5 minutes, and press it a third time to turn the diffuser back off.

3) HOW DO I CLEAN THE PERSONAL DIFFUSER?
  1. Once the water tank is empty, unplug your diffuser and remove the lid from the top.

  2. Grab your cleaning kit & use the cleaning spray (or water & rubbing alcohol) to spray the water tank and wipe away any residue with  a microfiber cloth.

  3. Repeat until the interior feels smooth and oil-free.

  4. Use the cleaning spray to spray the microfiber cloth, then wipe the exterior until it feels smooth and oil free.

  5. The little disc at the top of the water tank is responsible for creating the mist. Spray a small amount of cleaning spray on the cotton swab and gently clean the disc.

  6. Clean water tank when switching blends and/or every 2-3 uses.

4) WHAT CAN USE I THE ESSENTIAL OILS BE USED FOR?

Bigger Than Key's all natural essential oil blends, are perfect for diffusing in an essential oil diffuser, wearing as a personal fragrance, or even adding to your lotions & moisturizers. Do not apply to face.

THINGS YOU SHOULD KNOW:
  1. The Personal Diffuser can be used as a humidifier by just adding only water.

  2. Do not use more than 5 drops of essential oil at a time to avoid potential clog ups.

  3. Use rubbing alcohol & water, or the diffuser cleaning kit to clean the diffuser every 2-3 uses.